Guidance regarding visitors to our care homes.
As you are aware the coronavirus (COVID-19) has now been declared as a pandemic and the government is advising people to reduce any unnecessary travel and social interaction in order to reduce the transmission of coronavirus.
We are committed to keeping our residents and staff as safe as possible as cases of coronavirus develop within the UK.
Our hard-working dedicated staff continue to work together to look after our service users, adults at risk, children and young people and to support all in our residential care.
In addition to the preventative measures that we are taking across our services, we are now asking people to minimise their visits to our care services, unless there is an important need to do so, including the families and friends of our residents.
This has been a difficult decision for us to take and understand that this will cause some anxiety and concern. We do believe that this is the right thing to do in the current situation and trust that you will work with us as we seek to find the right balance between protecting our residents and maintaining important contact with loved ones.
Clinical visits and appointments to ensure the continuity of care to our residents will, of course, continue as usual.
Please note that our homes remain open to admissions as usual.
If you are visiting one of our care services then please take the usual sensible precautions, including hand washing. Please note that our home managers have been asked not to admit anyone displaying symptoms (increased temperature, shortness of breath or flu-like symptoms) and we ask you to cooperate with them in this regard.
We will, of course, keep this under review and provide updates as appropriate. Your understanding is very much appreciated by all our staff.
Any questions please contact firstname.lastname@example.org